The Emotional Skills and Competencies course will give you the tools, techniques, and approaches to become the master of your emotions and ensure that they are working for you, and not against you. You will develop your behavior analysis abilities, and enhance your skills in reading others through verbal and non-verbal cues.
This two-day virtual workshop is centred on cutting edge behavioural science and will prepare you with the knowledge, understanding, skills, and application of emotional competencies. The course is designed to help you become aware of, and manage the emotions of those around you, and master your own emotions (before they get you into any trouble!),
Based on Dr Ekman’s research and world-class training methodology, you will work through the emotional timeline from trigger… to impulse… to action to understand the challenges and skills around emotional awareness and then learn powerful techniques to overcome these challenges and increase your emotional competence.
This course will develop your people reading skills and enable you to see and hear true emotions in others – A vital skill for developing and maintaining successful, and meaningful relationships.
During this training, you will learn how to read the verbal and nonverbal behaviours of others. This will include the decoding of facial expressions, plus the other four key communication channels that tell us what others are really thinking and feeling. These are, a person’s Body Language, their Voice, the Verbal Communication Style, and the Verbal content or the words they use. You will practice and hone your new skills in a safe environment with a Paul Ekman International Approved Trainer.
The wide applications and benefits of this emotion-based training have been outlined by Dr. Ekman as follows:
“In any transaction that matters whether it’s between lovers, between parent and child, between salesman and client, between doctor and patient, between suspect and interrogator, between adversaries at an election, emotion is what we’re looking for. Emotions tell us what matters.” – Paul Ekman
Both the courses I attended were excellent. The Trainers were very professional in their presentation of the course content. From a personal point of view, the material will be good for me to expand my areas of expertise and use the content to not only increase business but also improve my personal relationships.
It is amazing how a few days can bring such a big change in your life, to your way of being and to the way of looking and listen to what surrounds you. It helps you turn “on” a button you didn’t even know you had.
I enjoyed the course a great deal and learnt an enormous amount. The learning was well structured and the teaching team friendly, knowledgeable and fun! I loved the international feel with participants from all over the globe. For anyone considering this training I say “go for it!” You will learn a lot and meet some amazing people!
I was fortunate enough to be able to attend back to back the ESAC and ETAC courses. To get the Ekman information in a concentrated format really enabled me to integrate it into my business environment more quickly.
Yes! By learning how to evaluate verbal and nonverbal behaviours in others, you can become incredibly accurate in understanding the thoughts and feelings of others. On this course, you will learn how to analyse a persons – Body language, facial expressions, verbal content (the words they use), Verbal style (how they speak), and their voice. By observing these multiple communication channels, you will be able to extract more information from those you interact with and gain a deeper insight into their emotional state.
The Emotional Skills and Competencies course attracts a wide variety of people who want to advance their people reading skills, whilst also becoming better at controlling their own emotional impulses.
We find this course to be popular with those who work in a customer-facing role where their success relies heavily on maintaining a constructive and healthy relationship with those they interact with.
These roles include – Managers and Leaders, Teachers, Recruitment, PR, Customer Service, Therapy, Training, Coaching, and Consulting.
Yes! All those who attend the course and complete a post-test following the course will receive a certificate signed by Dr. Paul Ekman!